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- Sie besuchen unseren Helpdesk vor Ort und weisen sich aus.
- Sie kontaktieren den Helpdesk, damit wir Ihnen einen neuen Brief mit Uni-Kennung und Initialpasswort zusenden können (nur an die im System der Studierendenverwaltung hinterlegte Privatanschrift).
What do I do if I have forgotten my password of the university
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-username (Uni-Kennung)?
In this case, the initial password that you received together with your university ID -username (Uni-Kennung) and used to activate the ID can help.
- If you are enrolled as a student, you will find the initial password in the letter with your HHU Card.
- In all other cases, you should have received a letter with your university ID -username (Uni-Kennung) and initial password at your place of employment.
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If you still have the initial password, we can reset your university ID -username (Uni-Kennung) to it. To do so, please contact our helpdesk hotline at (0211) 81-10111
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- You visit our on-site helpdesk and identify yourself.
- You contact the helpdesk so that we can send you a new letter with university identification -username (Uni-Kennung) and initial password (only to the private address stored in the student administration system).
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